Privacy Policy
VNSConnect

VNSConnect ("we", "our", or "us") is committed to protecting users' privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the VNSConnect mobile application.

By using the application, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Profile information

Usage Data

• App interaction
• Features used
• Crash logs
• Performance data

Device Information

• Device model
• Operating system
• App version
• Unique device identifiers

Location Data
Our app may access location data (precise or approximate) when you grant permission.

Location data may be used for:

• Location-based features
• Improving service quality
• User experience personalization

Users can disable location access anytime in device settings.

User Content
We may collect content users upload including:

• Posts
• Images
• Comments
• Messages

We use collected information to:

• Provide and maintain the application
• Improve user experience
• Enable app features
• Send notifications
• Provide customer support
• Detect fraud and abuse
• Ensure security

We do not sell user personal data.

We may share information with:

Service Providers

• Cloud hosting providers
• Firebase services
• Analytics services
• Notification services

These third parties only process data on our behalf.

Legal Requirements
We may disclose information if required by law or legal process.

We implement security measures including:

• HTTPS encryption
• Secure API access
• Authentication tokens
• Server protection
• Access control

However, no method of transmission is 100% secure.

Users have the right to:

• Access their data
• Request correction
• Request deletion
• Withdraw consent
• Stop using the service

To request, contact us via email below.

We retain user data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

The app is not intended for children under 12.

We do not knowingly collect data from children.

If we discover such data, we will delete it.

Our app may use third-party services including:

• Google Firebase
• Google Play Services
• Cloud hosting providers

These services may collect data according to their own privacy policies.

The app may request the following permissions:

• Internet access
• Camera access (if user uploads images)
• Storage access (for media upload)
• Notification permission
• Location permission

Permissions are only used for app functionality.

We may update this Privacy Policy at any time.

Changes will be posted on this page.

If you have any questions about this Privacy Policy, contact us:

Email: info@venusglobal.com.vn