Privacy Policy
VNSConnect

Last updated: April 2026

1. Introduction
VNSConnect ("we", "our", or "us") is committed to protecting users' privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the VNSConnect mobile application.

By using the application, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:

Personal Information
  • Name
  • Email address
  • Phone number
  • Profile information
Usage Data
  • App interaction
  • Features used
  • Crash logs
  • Performance data
Device Information
  • Device model
  • Operating system
  • App version
  • Unique device identifiers
Location Data
Our app may access location data (precise or approximate) when you grant permission.

Location data may be used for:
  • Location-based features
  • Improving service quality
  • User experience personalization
Users can disable location access anytime in device settings.

User Content
We may collect content users upload including:
  • Posts
  • Images
  • Comments
  • Messages
3. How We Use Information
We use collected information to:
  • Provide and maintain the application
  • Improve user experience
  • Enable app features
  • Send notifications
  • Provide customer support
  • Detect fraud and abuse
  • Ensure security
4. Data Sharing and Disclosure
We do not sell user personal data.

We may share information with:

Service Providers
  • Cloud hosting providers
  • Firebase services
  • Analytics services
  • Notification services
These third parties only process data on our behalf.

Legal Requirements
We may disclose information if required by law or legal process.
5. Data Security
We implement security measures including:
  • HTTPS encryption
  • Secure API access
  • Authentication tokens
  • Server protection
  • Access control
However, no method of transmission is 100% secure.
6. User Rights
Users have the right to:
  • Access their data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Stop using the service
To request, contact us via email below.
7. Data Retention
We retain user data only as long as necessary to:
  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
8. Children's Privacy
The app is not intended for children under 12.

We do not knowingly collect data from children.

If we discover such data, we will delete it.
9. Third-Party Services
Our app may use third-party services including:
  • Google Firebase
  • Google Play Services
  • Cloud hosting providers
These services may collect data according to their own privacy policies.
10. Permissions Used
The app may request the following permissions:
  • Internet access
  • Camera access (if user uploads images)
  • Storage access (for media upload)
  • Notification permission
  • Location permission
Permissions are only used for app functionality.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.

Changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, contact us:

Email: info@venusglobal.com.vn